Two Hvac Units Outside

Limited 12 Year Warranty Promotion

For a limited time we’re offering 12 years parts and labor warranty with a lifetime unit replacement warranty on select heating and cooling system installations.  

1st Choice Heating & Cooling has partnered with a major manufacturer to come up with the best warranty in our industry.  No other contractor can offer this peace of mind.  We’d love the opportunity to share this limited time exclusive offer with you.

For more information and to sign up to receive this great benefit visit our promotions page and find out more.

We consider your furnace the heart of your home. In the winter, it’s essential to provide a reliable, efficient, and maximum air circulation. At 1st Choice Heating & Cooling, we understand the importance of installing and maintaining a system in your home that you can depend on season after season, to effectively heat your home without breaking your utility budget. We provide a wide range of products that will fit your needs, while providing top of the line comfort, performance, and efficiency; even outside of this warranty program.

Need Heating repairs? Our professional, certified technicians are able handle any situation you may have with your heating system. Our technicians are versed on servicing all major brands of equipment. They take pride in making sure your equipment is operating correctly, efficiently, and safely.

Need Service After Hours? No problem! Call our office after hours and you will speak to a live person at our answering service who will contact one of our technicians and dispatch them to your home.

Technician With Clipboard Looking At Minspilt Air Conditioner


We were recently called by a client who was at her wits end with her furnace. She had purchased the furnace through a big box store, and instead of calling a professional HVAC company, she had decided on hiring a handyman to install it. 

Unfortunately, the small handyman shop she hired (a two-person operation) wasn’t fully equipped to handle the latest in advanced furnace technology

Since we’re focused on HVAC only, our technicians are highly trained on the latest techniques and proper installation processes (which are continually evolving). In her case, the handyman she’d hired hadn’t pitched the furnace correctly.

After several service calls, the handymen simply stopped responding. They didn’t know how to handle the issue and decided it was easier to ignore. By the time we arrived, the damage was done, and we had to replace her seven-year-old furnace. 

Don’t Be Penny Wise and Pound Foolish 

Many homeowners are fooled into thinking furnace installation is a DIY project. It’s understandable if you visit any big-box retailer. You’ll see furnace options right there next to the fridges, toaster ovens, and washing machines. This gives the illusion a furnace is ready to “plug and play.”

Unfortunately, HVAC is a much more complex installation. 

HVAC equipment is highly technical. Your installer must size the equipment correctly. During the setup and installation of the equipment, he or she must ensure proper pitch. They will need to adjust the blowers properly, ensure the temperature rise is correct, and make sure the system “breathes.” The metal can otherwise overheat, the technology may burn out, and you’re left with a costly problem. 

With HVAC equipment, issues are often like high cholesterol in a human. You may feel asymptomatic until the health issue has spiraled out of control, your arteries are clogged, and you’re having chest pains. Similarly, many furnace installation issues creep up undetected until it’s too late. 

What most customers don’t realize is that big-box retailers want to cut professional HVAC companies out and insert themselves into the market chain. These retailers often buy the equipment in bulk with zero warranty. They receive a deep discount for these bulk purchases. 

Once the furnace equipment is in the store, they slap their own warranty on it (with plenty of fine print), hedging their bets that you won’t cross your T’s and dot your I’s when you hire a handyman to do the installation. Some retailers subcontract with these 1-2 men shops who overcharge you for the installation, never to be heard from again.

Compounding this expensive problem is “special financing” offered by the big box shops. They convince you to use their financing program (which doesn’t include service). You may think you’re getting a reasonable price today, but you’re certainly not getting a good value for tomorrow. 

Choosing a Brand for the Wrong Reasons

What often ends up happening is that when the poorly-installed furnace fails, the customer blames the failure on the equipment, thinking they got a lemon. In reality, the problem is almost always with the installation. Four different installers can put in the same piece of equipment, and it will operate four different ways.  

An informed installation is especially necessary for today’s more technologically advanced HVAC setups. Coordinating digital programming and technology with your home’s HVAC system is a job for an expert. 

Big box stores may seem like a convenient option for now, but the price you pay in the long run is almost always much higher. The supply chain works in favor of the retailer (not the customer), and many buyers are wooed by spiffs and special offers, not motivated by brand quality or loyalty. They aren’t offering you the best brand based on performance.

Before you hire a handyman or subcontractor, ask why they chose the equipment they’re recommending. For many, it’s because of the convenience of availability and not quality have enticed them. There are superior brands out there, but those brands run on reputation, not volume discounts to retailers and middle-man distributors. 

Choose the Right HVAC Company for the Long Run

Many one-man-band (or 1-2 handymen) shops haven’t been on the scene for very long. While the entrepreneurial spirit is admirable, the truth is, highly trained HVAC professionals are in demand. If they were so “well trained” they would work for a professional HVAC company (not doing a handyman gig).

Reputable HVAC companies like 1st Choice Heating and Cooling carefully screen employees and ensure our team members are highly trained on the most up-to-date information. These smaller shops often do many jobs from electric to minor plumbing, to small engine repair, but they aren’t trained in HVAC.

We see many customers like our client above, who hire a handyman, only to get “ghosted” once their problem escalates. Many of these guys don’t have a solid business plan. They can’t offer the support, service, and back-up needed for this high-level equipment. 

If you run into an issue with a furnace from 1st Choice, we have a factory-trained crew who are available quickly. We get to your place right away. We have an established background. We’ve seen the industry grow and change, and we’ve stayed on top of those changes.

When you choose a professional HVAC company like 1st Choice, you get the peace of mind that your system is installed correctly. If there’s a problem, we will address it right away, up to and including removing faulty equipment and replacing it. We stand behind our word. 

So go ahead and hire a handyman to repair your fridge, your washing machine, or your toaster. When it comes to HVAC, choose a professional who will ensure your installation is right the first time, so you don’t end up paying in the long run.  

Hvac Technician Repairing Furnace

Should I Buy a Furnace from Retail? Why Choose 1st Choice Heating and Cooling Over A Big Box Store

When your furnace is on the fritz, your first instinct may be to go out and buy a furnace from retail stores like Lowe’s, Home Depot, or Sears. There are so many options out there that you may wonder: 

Should I buy a furnace from Sears?

Should I purchase my furnace through Home Depot? 

What about buying a furnace from Lowe’s?

Walmart has a good deal on a furnace. Should I buy my furnace from Walmart?

We’ve known many homeowners who’ve explored this option with the logic, “Why would big-box chains sell furnaces if you aren’t able to install them easily? It seems so much less expensive to get a furnace from retail.”

Well, unfortunately, going the retail route is typically much more expensive in the long run. Being experts in the business, we’ve seen many homeowners fall prey to the DIY retail option. What may seem like a sound choice initially, almost always ends up being a major headache down the road. Here’s why choosing a furnace from retail isn’t your best option.  

Why Choosing a Furnace from Retail isn’t Wise

Big box stores and retail outlets are well known. We all have a local Lowe’s, Home Depot, Sears, or even Walmart where we can run and buy supplies for almost any home improvement project. These businesses are great for many jobs, but they aren’t so ideal when it comes to HVAC services. 

Retail outlets want to cut the contractor out of home improvement. For most home improvement jobs, this proposition is fine—even positive. Retail outlets insert themselves in the profit chain as a middleman, which works out for homeowners who enjoy doing handiwork.

When it comes to HVAC, though, companies like Sears don’t offer 24-hour service. They don’t provide local support and service. Homeowners are often left to fend for themselves after installation, and when something goes wrong, there’s no one to call. 

Retailers buy their equipment in bulk. They get a deal because they purchase it without the warranty. Manufacturers are able to pass on the lowest-quality product and cut corners without repercussions. Often, the retailers get spiffs, kickbacks, and special deals from manufacturers for continuing to stock these inferior products. 

Compounding the problem is that manufacturers charge retailers less money for their products. Contractors and even professional HVAC distributors often pay a higher price. They’re savvy and skilled enough to demand higher quality products WITH a manufacturer’s warranty.

Retailers put their own warranty on the product (often with a lot of easy-to-overlook fine print). The companies get even more money from the consumer, who purchases the warranty and then never redeems it because they’ve inadvertently done something to render it void.

“So, Why Do Retail Companies Offer Furnace Installation?”

When you decide to purchase a furnace from a big box retailer, you might feel sure that when you pay them to do the installation, they will do it professionally.  

Once again, typically, this isn’t the case. Big box retailers often hire subcontractors—usually a one-person shop—to come to your house and install the furnace. These subcontracts are often “Jack or Jill of all trades,” meaning they aren’t HVAC professionals. You aren’t getting a quality installation.

Poor installation is one of the biggest causes of furnace failure we see. A perfectly high-quality furnace may fail because it wasn’t installed with the right pitch or because the subcontractor made a mistake. Furnaces are increasingly high-tech, and a proper installation requires extensive knowledge and training. 

So you get a shoddy installation (which you’ve paid extra for), no manufacturer’s warranty, and you’ve paid extra for the retailer’s virtually useless warranty. 

The Final Retail Rip Off

To add insult to injury, there’s a final way that retailers take your money when they sell you a furnace—they offer inflated financing programs!

We all know retail financing features notoriously high-interest rates. Over time, this interest adds up fast. In the long run, you may pay almost double the price for the great furnace “deal” you thought you were getting.  

It’s difficult for homeowners to understand what they’re really getting when purchasing a furnace from retail. Retailers may lead you to believe that buying heating and cooling equipment is the equivalent of running to your local appliance store and purchasing a new washer or dryer. You could buy most appliances from any one of several stores, take them home, plug them in, and you would have a product that functions as expected.

Heating and cooling, on the other hand, are more complex. You could purchase a Carrier furnace system from four different Carrier sellers who install it. The same unit could operate in four different ways. You must work with an installer you trust, who understands the nuances of installation. While a big box store is a matter of convenience, convenience—in this case—isn’t worth the risk and unreliability.

At 1st Choice, we work as closely with the factory as possible. We’ve built relationships that enable us to purchase the equipment at low prices. This process eliminates a lot of the middleman cost, offering savings we pass on to our customers. 

When a homeowner purchases heating and cooling equipment, they’re buying more than just equipment—they’re buying the service and installation. Screening your contractor is so important. In many cases choosing a professional furnace contractor is even more important than the brand or type of unit you purchase. 

When you choose to invest in heating and cooling equipment, buy it from a professional HVAC company, you trust. Seek a company that will stand behind the installation, honor warranties, and be available for any service you need in the future.

In the long run, buying a furnace from retail isn’t a sound investment. Choose instead to call a professional company that has a solid reputation for delivering what they promise!