UPDATE: changing back to a 5-star review. Great customer service often boils down to how organizations resolve issues and recover from damaged reputations. Within a few hours after my previous 1-star review and interaction with the company, the owner did a little research to validate a previously purchased tune-up warranty that was offered from the previous business. He called me back personally to apologize and offer continuity of service at the original price. Really appreciate the company going above and beyond to resolve the issue and make it right. Thank you!
Jeri Conaway II
01:34 17 May 22
Anthony came out same day and used everything I had mentioned about the system to make a quick diagnosis of the issue. He then proceeded to walking me through what he was doing and why he was doing it. Very great experience and will be using them again in the future.
Brandon Flannery
11:57 25 Apr 22
Mike was friendly and fast! He had my furnace up and running in a timely manor that allowed me to only miss a small window of the workday. He was very pleasant man to interact with, and our dog loved him too!
Making it Easy on You — 1st Choice Heating & Cooling
Google Rating
4.8
Based on 469 reviews
1st Choice Heating & Cooling
4.8
Grant Garvens
15:27 24 May 22
David Price
12:15 23 May 22
UPDATE: changing back to a 5-star review. Great customer service often boils down to how organizations resolve issues and recover from damaged reputations. Within a few hours after my previous 1-star review and interaction with the company, the owner did a little research to validate a previously purchased tune-up warranty that was offered from the previous business. He called me back personally to apologize and offer continuity of service at the original price. Really appreciate the company going above and beyond to resolve the issue and make it right. Thank you!
Joy Meddaugh
13:21 21 May 22
Very helpful and friendly!
Tammy Perry
13:25 17 May 22
Jeri Conaway II
01:34 17 May 22
Anthony came out same day and used everything I had mentioned about the system to make a quick diagnosis of the issue. He then proceeded to walking me through what he was doing and why he was doing it. Very great experience and will be using them again in the future.
